We have prepared a collection of instructional video tutorials that visually explain how to resolve a typical issue associated with your shared hosting account. You can find the tutorial videos in the Help section.
A One–Hour Response Guarantee
All our semi–dedicated servers are backed up by a 24x7 client care service and include a sixty–minute support ticket response time guarantee. Our skilled support engineers will be available 24/7 and will rectify any issue that you could come across within less than sixty minutes after the trouble ticket submission. In the majority of instances, a reply will be provided to you in less than twenty minutes.