Phone Support in Shared Hosting
As we have live phone support 14 hrs every day, you can contact us and consult with our customer support agents to get more info about all shared hosting that we provide and ensure that our servers meet the system requirements for your sites before buying anything. For your convenience, we have telephone numbers on 3 continents so that you will be able to call the one closer to you - in the United States of America, the UK or Australia. If you're already a customer, you'll be able to phone us about general and billing matters, and even about some tech ones. If the issue is strictly technical or it requires more time to analyze, you should go through our ticketing system, that will enable both you and our technical support team to monitor the info provided by each side.
Phone Support in Semi-dedicated Servers
Any time you want more details for the semi-dedicated servers that we provide, you have the option to call some of the three support lines we have around the globe - in the United States of America, the United Kingdom and Australia. Thus, you can check ahead of time whether our solutions will be suitable for your web sites. In case you're already our customer and you own a semi-dedicated account, you're able to get in touch with us over the phone for 14 hours daily about any type of billing or basic issues. For strictly tech problems you will be able to take advantage of our ticketing system to communicate with our tech support since sometroubles simply need additional time to be resolved, still we can help you over the phone with numerous minor tech problems as well, saving you the time and efforts.